Cancellation Policy

In case of any dissonance, we have the right to cancel any of the orders. A few reasons for cancellation from our end usually include limitation of the product in the inventory, error in pricing,  error in product information, etc. We also have the right to check out for extra details of the  customer to accept orders in a few cases. We make sure to notify you if in case your order is  cancelled wholly or partially or if in case any extra data is required to accept your order. 

Once you place the order, it can be cancelled from your end before the product is dispatched. On  receiving the cancellation request for shipping product, we make sure to refund the amount through  the same mode of payment within 10 working days. 

Gold and silver bullion order cancellation is not allowed under any circumstance. We don’t accept  cancellations for Made to Order and customized jewellery products. In case the customer wants the  money back or wants to exchange it with another product(s) can contact us on

In case of any dissonance, we have the right to cancel any of the orders. A few reasons for cancellation from our end usually include limitation of the product in the inventory, error in pricing,  error in product information, etc. We also have the right to check out for extra details of the  customer to accept orders in a few cases. We make sure to notify you if in case your order is  cancelled wholly or partially or if in case any extra data is required to accept your order. 

Once you place the order, it can be cancelled from your end before the product is dispatched. On  receiving the cancellation request for shipping product, we make sure to refund the amount through  the same mode of payment within 10 working days. 

Gold and silver bullion order cancellation is not allowed under any circumstance. We don’t accept  cancellations for Made to Order and customized jewellery products. In case the customer wants the  money back or wants to exchange it with another product(s) can contact us on  info@roopjeweller.com or call us on +91 9100606555

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